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Some common problems are answered on the Help page. Click Here to check it out.

Did you forget your password? Children's passwords can be found in the Parental Controls page. If you are a parent and don't remember your password, you can look it up online by entering your username and subscription number HERE. If you can't find your subscription number, please email us.

Do you need help setting up your child's email client? Please email and let us know which email client you are trying to use (Outlook, Eudora, etc...). We will email you step by step instructions on how to set up your email client with your account information.

For general questions or questions about billing, feel free to email or give us a call.


Kid Safe Mail® kids email service is a division of Clover Leaf Concepts, Inc.
©2022 Clover Leaf Concepts, Inc. All rights reserved.
Kid Safe Mail® is a registered trademark of Clover Leaf Concepts, Inc.
Other designated trademarks are the property of their respective owners.